How To Use Webex Support

Webex support is a platform for providing your customers remote technical support and service.

How to use webex support. Organizers prepare connection devices such as pc tablet and smartphone download cisco webex. For information on how to request a host a ccount webex roles etc please visit the. Cisco webex support helps you decrease costs while increasing your support team s productivity. Contact center webex contact center is a cloud solution for your call center that drives better customer engagement. You cannot use some remote support features until a customer joins the support session.

Hardware as a service get the latest webex collaboration devices with a simple affordable subscription plan. Address employee and customer questions perform fast fixes access remote computers and upgrade software all through the cloud. Hardware as a service get the latest webex collaboration devices with a simple affordable subscription plan. I have searched the community but those topics are from years ago. How can we get to use webex or other cisco solution to provide remote desktop support the user friendly way like teamvier.

Download install webex o computer. Using webex for remote desktop support hi there i am looking for an answer to the following qeustion. Webex support is most likely to be used for 1 on 1 support sessions. Contact center webex contact center is a cloud solution for your call center that drives better customer engagement. If you are currently using the compact icon tray and wish to switch to the csr dashboard or the multi session window see your site administrator.

Before using webex service. Using the multi session window. Steps to use webex meetings. This cisco webex quick start guide covers starting scheduling joining. Webex support is a platform for providing your customers remote technical support and service.

Cisco webex platform for virtual meetings and video conferences. Join webex meeting from app the webex meetings app is available for both windows and mac computers. Provide real time support and customer service anywhere in the world. If you can not install the application of webex meetings you can use webex meetings web browser instead firefox or google chrome is preferred although some functions are limited. You can even record lectures or meetings with webex.